Privacy Policy

At SanatanaOne, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

Information We Collect

We may collect the following information:

• Name, email address, phone number
• Country of residence and time zone
• Ritual-related details such as names for sankalp, gotra (if voluntarily provided), and preferred ritual dates
• Payment-related information (processed securely via third-party payment gateways; we do not store card details)

How We Use Your Information

Your information is used only for:

• Booking and performing requested rituals
• Coordinating with priests and temples
• Sending confirmations, updates, and ritual proof (photos/videos)
• Responding to your queries and support requests
• Improving our services and user experience

We do not sell, rent, or trade your personal data to third parties.

Data Sharing

Your data may be shared only on a need-to-know basis with:

• Assigned priests or temple authorities for ritual performance
• Logistics partners (for puja kits delivery)
• Trusted technology partners supporting our platform

All partners are expected to handle data responsibly and confidentially.

International Users (NRIs)

SanatanaOne serves users globally. By using our services, you consent to the processing of your information in India and other locations where our service partners operate, strictly for service delivery purposes.

Data Security

We implement reasonable technical and organizational measures to safeguard your information against unauthorized access, misuse, or disclosure.

Data Retention

Personal data is retained only as long as required to complete the requested service, meet legal obligations, and resolve disputes.

Your Rights

You may request to access or correct your personal data, withdraw consent (where applicable), or request deletion of your data (subject to legal and ritual record obligations).

Requests can be sent to: contact@sanatanaone.com

Cookies

Our website may use cookies to enhance browsing experience. You may control cookie preferences through your browser settings.

Policy Updates

We may update this policy periodically. The latest version will always be available on our website.

Contact Us

For any privacy-related concerns, please contact: